Job Description
Perform accurate and timely in multiple systems.
•Handle daily operational tasks/Report related to administration of E-policy kit/Hard policy kit delivering and ensure compliance with internal processes.
•Monitor and process system tasks, escalations, and emails and power App related E-policy kit/Hard policy kit, promptly.
•Support UAT (User Acceptance Testing) for system enhancements and report issues.
•Coordinate with teams for system updates and process improvements.
•Provide first-level support for system-related issues and escalate if needed.
•Maintain system records, logs, reports and courier bill related to policy kit delivering accurately
•Assist with inquiries on New Business policies and communicate with courier vendors.
•Work closely with internal and external teams to ensure smooth operations and quality service.
Requirement
•Bachelor’s degree in business, IT, or related fields.
•Experience in data entry, system usage, courier administration and email communication.
•Proficient in Microsoft Office (Excel, Word, PowerPoint).
•Experience in UAT testing and basic troubleshooting is preferred.
•Strong problem-solving mindset and proactive in improvement activities.
•Experience in Operations or Customer Service will be a plus.
How to Apply
You can apply to this position from our application form or apply via recruitment@activoservices.com or feel free to contact the hotline 09 765 685 286 for any inquiries.